Terms of delivery / German textile cleaning trade:
1. DEFECTS IN DELIVERED CLEANING GOODS
The textile cleaner is not responsible for damage caused by the quality of the items to be cleaned and which it cannot be recognized by a professional inspection (e.g. damage due to insufficient strength of the fabric and the seams, insufficient authenticity of dyeings and prints, shrinkage, impregnation, earlier) improper handling, hidden foreign bodies, through or in the case of accessories belonging to the textiles such as belts, buckles, buttons, sequins etc. and other hidden defects). The same applies to items to be cleaned or parts of the items to be cleaned that cannot be cleaned or can only be cleaned to a limited extent, unless it is marked accordingly or the textile cleaner cannot recognize this through a professional inspection.
2. CUSTOMER’S OBLIGATION TO OBTAIN CLEANING FOR PARTICULARLY HIGH-PRICE CLEANING GOODS. CUSTOMER REMOVAL OF NON-TEXTILE ITEMS
The customer has to point out particularly expensive cleaning items when handing them over to the textile cleaner. The customer must work to ensure that, before handing over the textiles, non-textile items such as Ballpoint pens, pocket knives etc. are removed.
3. RETURN / OBLIGATION OF THE CUSTOMER TO PICK UP
The items to be cleaned are returned upon delivery of the order confirmation (e.g. ticket). Otherwise the customer has to prove his authorization. The customer must collect the items to be cleaned within three months of the agreed or planned delivery date. If this does not happen within one year of handover to the textile cleaner and if the customer or his address is unknown to the textile cleaner, he is entitled to the legally required recycling, unless the customer reports before the recycling of the recovery process mentioned above, can be used economically and on the open market. The customer is entitled to any sales proceeds.
4. CUSTOMER’S OBLIGATION OF DEFECTS / MISSING QUANTITIES / INCORRECT DELIVERY OF THE CLEANING ITEMS DELIVERED
The customer has to prove that the items to be cleaned have been handed over to the textile cleaner for processing, e.g. by presenting the order confirmation or the ticket. Obvious defects must be reported within two weeks of the return. The same applies in the two aforementioned sentences to the complaint of obvious shortages or incorrect deliveries on delivery. 5. LIABILITY AND LIMITATION OF LIABILITY. The legal regulations apply. In the case of damage caused by slight negligence, compensation is limited to the foreseeable damage typical for the contract. This limitation of damages does not apply to culpable violations of essential contractual obligations or culpable violations that endanger the achievement of the purpose of the contract. Likewise, the limitation of compensation does not apply to damage caused by injury to life, limb or health.
WE ARE NOT LIABLE for buttons, buckles, belts, zippers, upholstery, leather and synthetic leather trimmings. These terms of delivery are recommended by the German Textile Cleaning Association. V., Bonn. Reprinting and printing of copies is only permitted with the express permission of the German Textile Cleaning Association.
As of January 2015